Sycurio not only protects credit and debit cards in card-not-present (CNP) transactions.
We enable you to securely capture and process bank account information for ACH and direct debits. And… social security and passport numbers and other personally identifiable and sensitive information - making it a perfect toolset for regulatory compliance with HIPAA, GDPR, CCPA, FCA and GLBA environments - removing you from the risks of holding high-value hackable data in your business.
The PCI DSS is complex, and its requirements touch many of your systems.
Sycurio simplifies PCI DSS compliance by shifting the card data capture and processing outside of your environment.
This simple but highly secure approach descopes your systems from the 400+ controls in the PCI standard and almost entirely removes your systems and network from the strict auditing and reporting requirements.
Our transparent technologies keep the payment process amazingly simple and highly secure for customers and CSRs.
The agent has a live view of the payment without being able to see the sensitive card data, enabling them to focus on helping the customer not using the technology.
Sycurio is packed with powerful features that includes speech recognition, live progress feedback, omnichannel payment links, system monitoring, codeless integration tools and detailed reporting – all backed up with top grade security.
Sycurio delivers everything you need to protect your business and your customers payment transactions.
Sycurio integrates and overlays all your existing systems, including your CRM, IVR, call recording, telephony, contact center software, CPaaS, CCaaS, UCaaS platforms.
We currently support over sixty PSP and wallet integrations that includes ACI, Mastercard, WorldPay, BT, BarclayCard, Stripe, Ingenico and Braintree. We've got your systems covered whatever your needs.
Now there’s no need for using risky and inefficient 'Pause and Resume' processes when taking payments. With Sycurio you can guarantee uninterrupted call recordings that will meet your regulatory mandates.
Our technology can boost you agents' productivity – we enable around 95% of transactions to be completed first-time without error, freeing your people to deliver more engaging customer experiences.
A data breach reclassifies a merchant as level 1, forcing an annual external QSA audit at minimum annual cost of $40,000. This doesn’t account for the non-compliance fines, costly lawsuits, or the massive hit to your brand reputation.
Typically, businesses see a drop in their customer base with a data breach, resulting a significant loss of revenue.
59% of consumers will walk away from a business after several bad experiences with 17% walking away after just a single one, even if they do love your company or product!
Sycurio's innovative solutions provide a seamless payment experience for customers enabling them to pay in the channel of their choice, whether it be over the phone, chat, email and SMS, instant messaging, social media, or even in print or at events using QR code payment links.
Sycurio powers an 8% average reduction in average handling time (AHT) in calls with payments. That’s about 24 seconds saved out of each 5-minute call – substantial efficiency gains for busy agents and contact centers.
How many more calls could each of your agent’s field per day with that extra time?
Nearly 50% of US employees work remotely in some capacity… and remote work isn’t going away any time soon. It’s well understood that remote employees present a greater risk to cybersecurity, as shown by the record number of cyber-attacks in 2021.
Sycurio solutions empower remote agents and field workers to easily and securely take PCI DSS compliant payments. Our amazingly easy to use technologies can enhance your data security at the edges of your network and provide the location flexibility employees have come to expect.
